Ted Prodromou

Who should you follow? How many people should you follow? How often should you tweet? Most people don't get Twitter. Longtime internet guru Ted Prodromou shows you how to become someone who does. Set to prove that 140 characters or less and a hashtag can dramatically grow your brand and your business, Prodromou takes you step by step into the Twitterverse and shows you how to tweet your way to the top of your industry.

Sandberg, Sheryl

Thirty years after women became 50 percent of the college graduates in the United States, men still hold the vast majority of leadership positions in government and industry. This means that women's voices are still not heard equally in the decisions that most affect our lives. In "Lean In, " Sheryl Sandberg examines why women's progress in achieving leadership roles has stalled, explains the root causes, and offers compelling, commonsense...

Starkman, Dean (Editor)

An anthology Malcolm Gladwell has called "riveting and indispensable," The Best Business Writing is a far-ranging survey of business's dynamic relationship with politics, culture, and life. This year's selections include John Markoff ( New York Times ) on innovations in robot technology and the decline of the factory worker; Evgeny Morozov ( New Republic ) on the questionable value of the popular TED conference series and the idea industry...

Jones, Terry

Every business needs to innovate, but few know where to start. ON Innovation, gives leaders seventy-two simple but powerful ideas they can use to create a more innovative organization.Drawing from his experience as founder and CEO at Travelocity.com and from the ten other startups where he's worked, Jones helps readers turn innovation from an academic exercise into an everyday skill.The stories from his career and personal experiences provide...

Martin, Judith, Martin, Nicholas Ivor

The route from cubicle to corner office is strewn with etiquette land mines, and now that the boundaries separating work from personal life are blurred, even polite people dont recognize the difference between professional and social manners. Whats a contemporary professional to do? No need to convene a focus group or appeal to HR--consult Miss Manners. With wit and wisdom, she restores civility, guiding you around your coworkers messy...

Sinek, Simon

"A powerful and penetrating exploration of what separates great companies and great leaders from the rest." -Polly LaBarre, coauthor of Mavericks at Work Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty? In studying the leaders who've had the greatest influence in the world, Simon Sinek discovered that they all think, act, and communicate in the exact...

Henry, Todd

Many of us assume that our creative process is beyond our ability to influence, and pay attention to it only when it isn't working properly. For the most part, we go about our daily tasks and everything just "works." Until it doesn't. Adding to this lack of understanding is the rapidly accelerating pace of work. Each day we are face escalating expectations and a continual squeeze to do more with less. We are asked to produce an ever-...

Barlow, Janelle, Hsieh, Tony (Foreword by), Møller, Claus

The first edition of A Complaint is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied or buried, but are instead valuable pieces of feedback that can be used to improve an organization's products and services. This new edition has been thoroughly revised and updated. There are two brand new chapters on the Internet, a new section entitled Handling Complaints Directed at You and another...

Shapiro, Aaron

If you still think "the customer is king," you're falling behind. Today's most powerful growth engine is users--people who interact with a company through digital media and technology even if they have never spent a dime. Become indispensable to users and the profits will follow. As CEO of the digital marketing agency HUGE, Aaron Shapiro goes inside blue-chip companies to advise them on how to thrive in this new business reality. He led an...

Frankel, Lois P. (Foreword by), Rezvani, Selena

Popular leadership blogger gives the low-down on standing up for yourself In Pushback , top leadership consultant Selena Rezvani argues that self-advocacy is critical to success. Yet women initiate negotiations four times less often than men, resulting in getting less of what they want-promotion opportunities, plum assignments, and higher pay. This book shines a light on the real rules of holding your own and pushing back for what is...